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CONTACT US

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Policies

Booking Policies 

We value your time and ours. To keep things running smoothly and ensure every client receives the care they deserve, please review the following:

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01

24-Hour Reschedule Courtesy

Life happens! If you need to cancel or move your appointment, just let us know at least 24 hours in advance. This allows us to offer your spot to another client on our waitlist.

03

No-Show Policy

No-shows will be charged the full price of the missed service. We’re a one-artist studio, and missed appointments affect our ability to serve others.

05

Refunds

All services are non-refundable once performed. That said, your happiness is important to us—please don’t hesitate to reach out within 48 hrs if something feels off.

02

Late Cancellations

​Changes made less than 24 hours before your appointment will incur a 50% fee of the scheduled service. We appreciate your understanding—your reserved time is set aside just for you.

04

Satisfaction Guarantee

We want you to love your results. If you’re not completely satisfied with your lash extensions, please contact us within 48 hours. We’ll make it right with a complimentary touch-up.

06

Payment Options

We accept cash, all major credit/debit cards, digital wallets, and select payment apps. Easy, flexible, and secure—just like your glow-up should be.

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